How do you get a warm fuzzy that they can solve your problem?
In the realm of things that don’t exist yet (your solution), it can be a challenge to discern whether or not the custom test equipment supplier can solve your problem. Most of it boils down to past experience with enough similarities to your problem to set your mind at ease. This experience is generally illustrated in 3 ways: case studies, metrics, and focus areas.
- Case studies – while it’s unlikely you’ll find a case study that matches your needs exactly, you want to find examples that illustrate the supplier has delivered similar solutions (if interested, you can see our case studies here).
- Metrics – this will generally be an indicator of how many solutions of a particular category a supplier has delivered (you can see some of our metrics sprinkled here).
- Focus areas – These tend to be clusters of application areas or industries that the supplier has experience with ( see Problems We Solve, Test Equipment for Aerospace / Defense, Electromechanical Test Equipment, Test Systems for Electrical Components and Systems,
Automotive Test Equipment, Custom Test Systems for Medical Device Industry).
For example, maybe you want a supplier:
- with a lot of particular LabVIEW experience,
- or maybe it’s important to you for them to have experience with NI’s PXI platform,
- or maybe it’s important to you that they do work in your industry.
- or maybe if you develop electronically-focused products, that’s important,
- or if you develop electro-mechanical products, it’s important that they have experience testing those.
Some suppliers may focus on things like battery test, or RF test, or semiconductor test, or bed of nails testing. Not us. We tend to focus a fair amount of our efforts on testing “things that move”. Specifically, test systems for complex or mission-critical electromechanical products.