How do I know you can solve my problem?
We certainly don’t claim to be able to solve all automated test problems. See here for the problems we do solve.
What’s your process for delivering a test system look like?
See our custom test equipment supplier process.
Can you provide a turnkey test system?
Yes. See here for types of engagements, contract types, and supporting suppliers for more detail.
I just need software developed. I’ve already got the hardware. Is that okay?
That’s fine with us. Whatever makes the most sense for you.
I just want to see a list of your capabilities. Where can I find that?
No problem. Right here.
How and where do I start?
You reach out here for a consultation. We’ll start asking you questions that help us understand your requirements. We’ll also touch on the business side of things (budget, timing, fit, motivation).
What industries do you work in?
Given what we do (automated test system development), you might imagine that we’d work in many industries, and you’d be right. We do find that we’re most valuable in industries that manufacture complex, mission-critical assemblies (see here for more). Of course, some industries have more complex and mission-critical assemblies than others, so we tend to be called upon more often in these industries:
I like to see proof by example. Do you have any automated test case studies I can see?
We sure do. See here for our test system case studies.
I just need a circuit board designed. Is that something you can help with?
Yes. The devil’s in the details of course. For example, we don’t get into RF board design. We focus mostly on boards requiring analog signal conditioning and deterministic I/O. See here for more details.
How much will my test system cost?
It depends. Are you just looking for software development, or do you need a full turnkey tester? If you need hardware, is everything available off-the-shelf, or do you need custom cabling/fixtures/PCBs? The lower end of what we see usually costs ~$10-20k. The majority of needs are solved for <$100k, while some of the more advanced systems we develop are on the order of ~$250k. If you’re looking for a quick and dirty estimate for your scenario, check out our test system cost calculator. If you’re interested in how pricing works for custom test equipment, check out our custom test equipment pricing page.
How do I know that you know the ins and outs of how to test my product?
We don’t (of course we have tested quite a few different types of products, so chances are, we’ve seen something at least somewhat similar). We know how to take good measurements, how to write good test software, and how to select good test hardware. You’re the expert at your product, we’re experts at developing test systems. That’s where we come together.
Do you do staff augmentation?
That depends on what you mean. We definitely augment the test engineering capabilities at many companies. However, we usually do the majority of the project work remotely, and go on site for test system commissioning, and as needed for follow-up support.
Do you work T&M or fixed bid?
Both, as well as a combination of the two. As you’d imagine, fixed bid projects require a more rigorous set of requirements, which sometimes can be challenging in a more R&D sort of environment, in which case T&M is often easier.
Do I get the source code, BOM, manuals, and drawings when you deliver the test system?
Yes. There are scenarios where we utilize pre-developed code or hardware. You’ll still get the information you’ll need to make updates and changes as you see fit, but your usage of those may be limited to use on your systems. What we want to limit here is having one of our competitors go off and utilize our IP. We want to use it to stay cost-competitive.
Will I be working with one person or a team of people?
You’ll have a primary POC. Then, depending on the size and timeline of the project, we add team members as needed.
Do you have a minimum project size or will you help me with my small project?
We don’t have a minimum size project requirement. We do consider the long-term potential of working together, since we prefer long term relationships.